FAQ

FAQ

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support https://www.soncowear.co.ke/contact-us/



Q. HOW LONG WILL IT TAKE FOR MY ITEMS TO ARRIVE? 

A. Deliveries usually take 1- 2 Days depending on your location.

Q. WHERE CAN I PLACE AN ORDER FROM?

A. You can place an order from our site or via whatsapp.

Q. WHERE IS YOUR COMPANY LOCATED?

A We are an online site based in Nairobi, Kenya.

Q. WHO CAN I CONTACT IF I HAVE A PROBLEM WITH MY ORDER? 

A. All inquiries can be forwarded to support@ https://www.soncowear.co.ke/contact-us/

Q. HOW CAN I PAY?

A. We accept M-Pesa and on Delivery. An order can only be cancelled within 24 H from the time it was placed. After this period, we cannot stop the order and refund the amount back.

Q. IS CHECKOUT ON THIS SITE SAFE AND SECURE?

A. You can be absolutely sure that all purchases here are safe and secure. 

Q. IF I ENTER MY EMAIL ADDRESS WILL YOU SELL MY INFORMATION?

A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts. 


If you have any questions or favors please let us know. We always ready 24/7 365

support@https://www.soncowear.co.ke/contact-us/

Open chat
Let's Chat!
Hello.
Need Help Placing an Order?